THE CDC WAIT LIST

 

HOW TO JOIN THE WAITLIST Join the waitlist for an event by visiting the CDC PAGE on our website and signing up for the race(s) you’d like to attend. You will register just as if you were racing, and be required to provide your credit card at that time. However, your card will not be charged until you are moved into the race, which could be weeks, if not months, from now. The pre-registration process when joining the waitlist is so we have everything in place for you to race if/when the spot becomes available, so we can click the easy button and you can get straight down to racing when that times come.

WHAT IF MY CREDIT CARD CHANGES BETWEEN NOW AND THEN? If your card is declined by the registration system, we will receive an alert notifying us this has occurred. The system automatically fills the spot with the next name on the list. You will however remain on the list and in line for the next spot that becomes available. We will make every reasonable effort to reach out to let you know your card was declined so you can provide a new card for the transaction to be ready to go when the next spot opens and the system attempts to move you from the waitlist to the race. The system will attempt to move you from the waitlist into the race twice, and if the card on file is declined both times, your name will automatically be removed from the list. If you have a credit card change and want to get that updated in advance to prevent missing the first offer, EMAIL US and let us know. That's the safest bet since time is of the essence in those final weeks and days before the race, so it's always better to get things updated well in advance to prevent any problems or missed opportunities.

HOW WE FILL SPOTS Spots will be filled in the order of the waitlist. Spots open weekly, and will start opening daily the closer we get to the race. We have much more time on our side for events later in the season, so always make much more progress on those waitlists. The season opener is always the hardest as we have lots of eager racers starting a new season, some fresh and raring to go, others a bit rusty but all eager just the same. We fill them as they become available, and even if there isn't much movement on the list in the earlier months, things start flying as we get closer to the event. Folks often wait for months, which means the list is quite long, and many spots will be filled in the final few weeks (or even days) before the event.

HOW TO TELL WHERE YOU ARE ON THE LIST Unless you’re clairvoyant, you're going to be frustrated with this. We're not fortune tellers either, unfortunately, so without some effort to look things up and assess the situation, there isn't a surefire way to keep you informed along the way. Our registration provider does not have the ability to make the waitlist public so racers aren't able to see their position and movement on the list. This is a feature we have requested and we hope it will be available in the future. 

 

WHEN/HOW YOU’LL KNOW IF YOU’RE IN Racers will know within two weeks of the event if they have received a spot to race. Once we have a spot for you, your credit card will be charged at that time, and you will receive an email confirmation for your entry with receipt for your payment. This is an automated process, administered by our computer system that works quickly and aims to please. If you do not receive a confirmation by this time, we did not make it to your name on the list and we are just as bummed as you are. The two-week cutoff is in the best interest of our racers, as we can’t and don’t expect all racers to be able to make last minute arrangements with their schedule, travel, lodging etc.

YAY, YOU’RE IN! (HOPEFULLY IN A HELL YEAH, NO REGRETS KIND OF WAY!) If you did receive a confirmation prior to the waitlist closing, you’re totally in! Do a happy dance, and then let everyone on social media know you’re racing with the CDC, and tag us so we can join the dance party. 

 

I DIDN'T GET IN, BUT REALLY WANT TO RACE! CAN YOU PLEEEEASE SQUEEZE ME IN? It's mutual, we want you there too, and we haven't completely given up and you shoudn't either. But once the waitlist is closed, it gets complicated. We need more from you - mainly communication. You will need to reach out and let us know that you're still willing/able/wishing/bribing/begging for a spot in the event. As soon as you get the email that the waitlist is closed, reach back out to us and let us know you still want to race! As long as you're available to take a spot right up until race day, we'll add you to the transfer list we use to match people who were on the waitlist with last minute cancellations. There is a $30 transfer fee, which is split between both parties.

BUT WHAT TO DO IF YOU ARE NO LONGER AVAILABLE TO RACE, BUT YOU FAILED TO LET US KNOW AND WERE GRANTED A SPOT THAT YOU CAN'T USE. Uh oh, but sorry, you're out of luck. Just kidding, well, sort of. If you failed to let us know that you were no longer available for this event and got moved into a spot, then we’ll point you to our REFUNDS AND TRANSFERS page that will inform you of your options, all based on the policies we have set forth, that everyone was required to agree to before joining the waitlist. We really are nice folks, but too much of a good thing isn’t always a good thing. We’ve learned that not being clear and consistent with everyone is not worth the heartache it often creates, so we stick to the policy and ask you to not take it personally if we tell you no.

 

YOU’RE NO LONGER AVAILABLE TO MAKE THE RACE AND KNOW THAT BEFORE RECEIVING A SPOT. HERE’S HOW TO LET US KNOW Great, please let us know! Well, not great that you aren't able to make it, you'll totally be missed. But great if you can let us know before we move you into the race and send you the happy-dance inducing confirmation that you won't be very happy about or dancing to after all. That's just awkward for everyone. As soon as you know you’re not able to make an event, visit our CANCELLATION FORM which will send us a note to remove you from the waitlist and prevent this unfortunate mishap from happening.

 

I'M WAS IN LIKE FLYNN AND FELT SO LUCKY, AND THEN LIFE HAPPENED AND I CAN'T MAKE IT.  I KNOW IT'S LAST MINUTE, WHAT ARE MY OPTIONS? Sometimes life gets in the way, happens to us all the time, we get that. And we can't always be as lucky as that guy Flynn. But we are caring folks who want to help when we can in this crazy world. Refunds are no longer available once the waitlist closes, exactly two weeks prior to race day. But we do keep a short list of racers hoping for a last minute spot, and will do our best to play matchmaker and work our magic to transfer your spot to an eager, luckier racer.

 

STAY POSITIVE AND OPEN Finally, the very final piece of advice that never goes wrong, no matter the outcome, stay positive and stay open. Keep the date on your calendar, and your schedule and mind open to the possibilities. That’s the only way you can accept a spot, by being available to do so. It also the best way to manifest a spot, by believing it can happen, and then see what happens. We’ll do our best on our side too, wishing and working hard to make good things happen for as many folks as possible, and hopefully for you too. The waitlist can be super long (over 6 months for many!) BUT for those who've stuck it out all the way to the very end being open to take a spot right up to the final hour, our track record for getting these patient and persistent folks into the event is very, VERY GOOD! 


EXPLAIN REFUNDS AND TRANSFERS ONE MORE TIME PLEASE.For any event with a waitlist, we offer refunds right up until the waitlist closes, two weeks prior to the event. For any cancellations after the waitlist closes, refunds are no longer available, but we are able to offer transfers. The transfer window opens exactly two weeks from the event, and closes 24 hours prior to race morning. We will maintain a transfer list of racers seeking a last minute entry into the race, used to fill last minute cancellations.  If we are able to fill a spot from the transfer list, the racer giving up their spot will receive a refund less $15, their portion of the transfer fee. The person taking the spot will pay the regular registration fee, plus $15, the other half of the transfer fee. No transfers are allowed outside of the transfer window or separate from the transfer list. Prior to the transfer window opening all spots will be awarded through the waitlist. Once the transfer window closes no transfers are allowed. 

WAIT, I STILL HAVE QUESTIONS! Seriously?? Well shit, I guess our work is never done. We're here if you have questions or need help getting your registration, refund or a transfer sorted out. Unless we're in the woods away from the wonders of WiFi and cell towers. Race week is tough too to stay on top of all the messages coming in, in a timely manner. But SHOOT OVER YOUR QUESTIONS, we will always try our best to help you out and get you pointed in the right direction!

 

ABOUT US


Race Cascadia has been producing race events in the Pacific Northwest since 2013. 

 

We began with the Cascadia Dirt Cup, the Northwest's premiere enduro mountain bike race series. We continue to create new events and opportunities to fully showcase and support the world class trails of Cascadia. 

CONTACT


Phone (360) 915-5100

info@racecascadia.com

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